Bartlett, United States
1401 W Lake St
$$
+1 6305404182
N/A
Wheelchair-accessible car parkWheelchair-accessible entrance
Great for beginners or a quick nearby day trip to practice with new equipment. We came here to try out new equipment before taking a full weekend ski trip so this was a good day of warming up to the ski season. Book tickets in advance online with new Covid restrictions, this is helpful and if you are renting equipment there was a line in the morning. If you have your own equipment and booked tickets online it was a quick entrance.
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Went tubing today with the family. It was about 30 degrees out and lightly snowing. Loved the tubing! The magic carpet is very convenient to take up the hill, and there are lanes going down to make it safe. There are two picnic tables nearby, but it would be nice to have more, maybe with heaters or fire pits like I've seen at another tubing site. I saw one large group the brought hot chocolateand camp chairs! Oh, and there's a couple areas there you can just take a tube and do classic tubing on small hills. However, it was extremely slippery! They had a few mats down that helped, but there were not enough, and after time, they also became crusted over with ice. Everyone in our group of 6 fell at least once. And I went home with bruises on my shin and cheek. The place at the top of the hill where you get on the tubes was super slick and even the workers commented on it. One of them told me that they tried to radio down to request someone to bring salt, but no one was answering the walkie-talkie. I understand that the combination of elements can make things slippery, but that's where the facility needs to respond with mats, gravel, salt, railings, and more level ground in the walking areas.
Instructor Frank was nice, but the service with the others was horrible. We waited 2 hours and they didn’t let us rent skis. They were OPEN. A lady came in and told them to start, they said okay, then when she left they started laughing and not doing their job.
My boyfriend and I went to villa Olivia on a Saturday and it was super packed. They didn’t have any snowboards to rent out however Kyle came through and really helped us out. He made sure to put aside a couple of boards and boots in our size as soon as they came in and we only had to wait 30 min. He was very helpful and made our first snowboarding trip a successful one.
There are two beginner runs open today. No lift chairs available but just 20. After 15 runs I called it quits but enjoyed the workout. Staff was friendly. Almost no waiting today on tow ropes. Have fun!
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Wheelchair-accessible car parkWheelchair-accessible entrance