Barkau Chrysler Dodge Jeep Ram Of Freeport

Great experience!! Shawn Hoefle was great to deal with. We were in and out in no time. Cut to the chase and made a deal. Best dealership experience we have had in a long time. Rest of staff were great.

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Bought my Dodge Dart here as well as having it serviced here

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I am not entirely sure what’s going on here. I went to look at (and was planning to buy) a vehicle with my mom and a friend. We were prepared to pay cash. We were not greeted with even a hello. Just “Julia? Okay do you want to test drive?” I loved the car. I had a local mechanic look it over for me and found an oil leak and that the ball bearings needed replaced. He estimated 400 to fix the bearings and could not find what the cause of the oil leak. We wanted to have them meet us lower due to it needing work and it estimating the asking price at least 1000-2000 over it’s worth on many different sites. (Including the one the bank uses) we also wanted to look at a warranty and the salesman told us “that’s going to be like.. so expensive. You don’t even want to think about that price.” We were prepared for it to be a couple thousand and sure enough when we had to ASK him to go find out, it was what we had expected. Is it common practice to tell people it’s too expensive for them? I am not sure if it’s because we were women he didn’t think we would know what we wanted? I also asked for a copy of the service report and was told “I don’t think we do that. I don’t know how to find that.” I had to ask him to ask someone who would be able to get that information. Considering the issues I would have to pay out of pocket to fix and that we were paying cash, we asked to have them meet us in the middle and we were told no. No room to help or even counter offer other than 400 lower considering there was things needing fixed and paying cash. All around, it’s okay we didn’t buy the vehicle. But the salesman knew none of the answers to our questions, talked down to us, and told us what we could and could not afford. I would have loved to buy that car today, but with how we were treated, I chose not to. Also the salesman had to be asked to wear a mask when we all were as one of us is immunocompromised. I was not impressed.

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We live in Beloit wi. Went to all of our local new car Dealers and none of them had a vehicle that were looking for 2020 dodge Durango with the options that we wanted all the other dealers did a locater search and they could not find one at all but when we went to Barkau he did the same thing and he did find a vehicle that had exactly what we wanted but bad news it was in Alaska so Our sales person said we can order you the vehicle with just the options you want and the color you wanted if you would like us to wow well that's great new not one other Dealer ship would do that for us But Barkau did and the vehicle only took a few weeks to arrive we are so happy with our experience that Rick and his team have gained our family's business for life thanks for making our new vehicle purchase fun and great experience The BELL FAMILY

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Excellent friendly service and staff! Very helpful guiding you through getting service work done. Really nice loaner cars. Great follow-up with any questions or changes. Pete and Marcy most recently helped us and were phenomenal. Definitely will be back. Thanks guys!

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