Banbury, United Kingdom
Unit 5, Trade Park, Dorcas Rd
OX16 4XJ
Banbury
United Kingdom
+44 1295225500
Fantastic and friendly and always a pleasant experience when visiting with excellent customer service.
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Great staff, Piers was very helpful and very professional. Managed to find all the parts I required and got them all for a great price.
Really nice lady on the till (tc) couldn't find my web order on system but went and found product anyway also specifically looked to lower price on price match and saved me an extra tenner brilliant
Placed an order online for one item of diesel cleaner before 08:00am this morning. The system stated they were in stock and I could collect today. Called in at 14:04 today and was told the item wasn't on stock and they hadn't received it. Was offered an alternative product thst was intended for Petrol engines. Now if I wanted a Petrol version I'd have ordered that. In addition the branch was empty when I arrived. The online system insists on taking mobile number to confirm your order so why did no one call to tell me that I'd be waiting my time going to the branch. Further point. When I went to drive off one of the delivery vehicles raced into the yard and swung around hard and abruptly in front of me. I spoke to the manager who showed very little concern over me witnessing poor driving standards. The actions of the delivery driver were unnecessary and dangerous. Overall this branch deserves a -1* rating. Yet again, Europarts you've failed to deliver in any respect.
Second time using this place for car parts and both tones very professional service with honest advice
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