Banbury, United Kingdom
Warwick Rd
N/A
+443334145446
Went for an appointment to view various 3 bed properties and the customer service was dreadful. Went in optimistic, came out annoyed. Completely rushed - got told we have 15 minutes to look round as she has another appointment, despite booking an appointment as requested. We were asked about our current property, we started explaining and immediately she began to wave at a dog out of the window and then interrupted us about where that dog lived - felt like she didn't care. The houses themselves were a good standard but when spending so much money, you expect the time and support needed from the representative when making a huge purchase like buying a house. Despite explaining our situation, she completely disregarded what we said and immediately ploughed on about how she sold different houses, not even related to what we were after. Utter waste of time. Do not bother visiting this development. Had better customer service at the local tip.
like
Can't fault service we received from start to finish.
5* buildings 0* customer service. We booked an appointment to go through plans and see what the site had to offer, the lady who was working (can't remember her name) was so rude and wanted to get us out of the sales office ASAP. She didn't really seem to care about what we wanted and just gave us a small pack with everything in and that was about it. Because of this we've been put off of Miller home, being totally honest I'd avoid this site all together as there's far better around. Shame as we originally like the houses on offer and the location.
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