Ayr, United Kingdom
Heathfield Rd
N/A
+44 1292262233
Wheelchair-accessible entrance
Frist class service.. They looked after me from start to finish.. Would highly recommend.
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Excellent aftercare service. One of the technicians and receptionists at Bc Motorhome’s was very helpful over phone with regards to a battery issue I was having with my Motorhome. I explained the problem and he helped fix my issue. I’m all the way down in London and no local rollerteam dealerships would help. Thank you so much to the servicing department. All the best for the season ahead.
We can't praise both Calum and John enough, they really do understand the true meaning behind Customer Service. The service has been exceptional, and we have been kept fully informed of progress during the lock down. Thank you all for the dedication you provide, you truly do know and love what you do - praise where its due, congratulations on being an outstanding company, other companies don't even come close. Thank you Neil and Mandy
So BC offer motorhomes at good prices and the sales team are very helpful whilst selling you a vehicle but once you have handed over your money the support fades away. We bought a brand new motorhome from BC and it arrived broken. It has taken 5 months to get the problem solved. The only way you get a response is to go to the managing director and even he needs pushing at every step. BC didn't sort the problem out but eventually arranged for another company to do the work. They sent the wrong part not once but twice to the company. To quote this company \BC and their staff showed no urgency in sorting out the problem\. This is our first motorhome and it is only 5 months later that we can use it to its full potential. For 2 months it has been stuck in a garage waiting for BC to get the right part to them. Take into account the subscription cost of the tracker alarm, road tax and missed holiday opportunities in these 5 months and perhaps the deal they offered doesn't look so good. Research your dealer carefully. Their support is as important as the deal they offer you
Very professional, and go above and beyond to do their upmost to help. Definitely will use again as I had such an amazing experience. Thanks all at MC Motorhomes.
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