Basingstoke, United Kingdom
Winchester Rd
N/A
+44 1256637477
A really great team of knowledgeable staff who really believe in good customer service. OK, Axminster isn't the cheapest tool and machinery outlet, but the quality of their own brand tools and the, seemingly, no quibble approach to customer service make this a favourite destination. In terms of their knowledge, each of the staff members is skilled in one or more craft, be it woodturning, cabinet making, or something else, and can act as a good source of advice as well as being a sounding board for your own ideas.
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Miss this shop hope all goes well and will be back soon.
Crazy till queues, I think I would be nice if staff said ‘I won’t keep you waiting’ or they had a separate customer service area for people needing it so not to hold up customers wanting to buy and leave.
A great shop with lots of lovely equipment. The staff are extremely helpful & they are well prepared & trained for social distancing. I love going to this shop!
Came here today with my son who was doing a lathe course. He had 3 hours one to one tuition with a very helpful and thorough teacher and came away happy and keen to get on with his own work. The rest of the staff in the shop were kind and supportive and knowledgeable. Excellent customer service.
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