Austin, United States
2808 Bee Caves Rd B
N/A
+15122633235
Selling gold jewelry and sterling silver that our grown children had no interest in isn’t something we had any experience with. We did our research on the process and obtained estimates from major and local businesses that buy gold and silver. Michele’s in Austin, Texas was recommended on an independent website that provided a tutorial on selling but didn’t buy themselves. When we told Michele’s the number of pieces and pattern of the sterling we wanted to sell, Phillip gave us an email estimate that was 20% higher than the next highest offer. Always wary of internet transactions we did more checking and found only favorable information. Additionally, we checked with a friend in Austin who gave Michele’s very high marks. Based on an email exchange and a leap of faith (which turned out to be not a big leap and our faith was met with honesty and efficiency) we mailed the sterling to Michele’s. Within 24 hours of receipt Phillip had transferred to our account the offered amount plus the cost of mailing and insurance. Nice touch. When it came to the gold which had to be tested and weighed, Phillip did this and provided an estimate that was based on the current gold prices but considerably higher than rates we had been quoted by other buyers. Our dealings with Michele’s were fast, efficient and totally satisfying. It was a pleasure dealing with them and we will do it again if we come across any hidden treasures. Highly recommended.
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Called and asked if they could buff out and polish my Tiffany men’s Sterling Silver Cuff Bracelet. They told me to come over and they did it while I waited. It looks like the day I walked of of the Tiffany store when I bought it. Great People Great Service.
I've been hit hard by the COVID circumstances and was looking for a place that would give me a fair price for my collection of sterling flatware. After much searching, I came across Michele's. My communications with them were prompt, friendly and accurate. They sent me an estimate which met with my expectations. I followed their directions and shipped my items to them. They sent me a check promptly at the price they quoted me, and even reimbursed me for shipping and insurance. I aprreciated their help during a difficult time and highly recommend working with them.
Just sold some jewelry at Michele's, could not have had a better experience!! Everyone there was friendly and professional, treated me as if I was selling the most high end jewelry. I checked prices at other places before going to Michele's and they paid me quite a bit more. I highly recommend them for both buying and selling!!
My experience was wonderful. They were timely in responses, easy to work with, answered all my questions. I was able to send in my product and get my payment quickly with shipping paid for! I loved my experience and would highly recommend!
Deli
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