Austin, United States
1902 S IH 35 Frontage Rd suite a
N/A
+1 5124432888
they really need to get it together. so unorganized and don’t know how to relay information to anyone. causing a delay knowing the longer you wait the more expensive it becomes. they are infamous for wanting to charge you twice for their mistakes. definitely all about the money. i have dealt with this clinic twice now and both times had an absolutely horrible experience. staff is so rude. i would suggest friendlier and more efficient staff running a clinic that involves dealing with pregnant women.
like
Pros and Cons. They make appointment times yet make you wait 2hours to be seen. That’s how it was for both appointments of mine and the women in the waiting area said the exact same thing. Other women had been waiting for hours. I’ve seen other people say it’s all about the money there and I kind of got that feeling too. Also, I only saw the doctor for maybe 5 minutes the first time and maybe 10 minutes the second time. Pretty much in and out. BUT. Doctor Rubino was nice and informative. Very quick.. but she answered all my questions. And the two nurses that were in the room with me were extremely nice and caring. Even conversated with me a bit so that was nice.. given the situation I was in and why I was there. The front desk girls were nice but I also didn’t need to talk to them very much. I had filled out forms and stuff online before I got there so all I literally did with them was pay so I can’t really say anything about them.
I showed up for my appointment 30 minutes early and then I was seen after an hour and thirty minutes past my appointment time. It cosr 100 just to see them. I saw Dr.Rubino and she took the worst ultrasound ever. She didn't explain anything to me. She said I was too far along and she couldn't help me. She was in the room for barely five minutes. Don't get here.
I was nervous going in because of bad reviews but shocked to see they were so welcoming, caring and nice. I would recommend this place.
Front desk was rude and condescending. No help. Ended up walking out. Find another job lady. No one wants help from someone like that especially during times like these. Other girls felt the same way when they saw how I was treated. If you can go to another place, do it.
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