Austin, United States
1620 E Riverside Dr
N/A
+1 8443233945
Wheelchair-accessible entrance
My mom moved to Austin this summer and I couldn't visit her right away. I used to live here before the rehab and everything was basically new again but my mom had come to see me two years ago and had to get help from the office finding my apartment. They were so nice to her she always talked about it so she went there first when she decided to move. The leasing employees are not the same but she was really happy about it and moved into one of the new apartments. I finally got to see her place and wow, it's nice. I helped her with a package from the package room and she talked to the office. They were so pleasant and seemed genuine -- just how I remember. If I didn't have a house I would definitely move here again. Thanks for taking care of my mom!! And go to the 1618 restaurant -- it's good!
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I moved out over a year ago, but still felt the need to write this review as I search for a new apartment out of state. I lived here for almost 4 years, and still miss it! Right from the beginning the staff was very accommodating, a roommate had fallen through after the lease was signed and they let me get into a one bedroom. The location is perfect, I was sad to see the lawn space get built on, but they managed to keep a lot of green space. The community is great, I've made some close friendships with the neighbors, the maintenance staff was extremely friendly and helpful, and the office staff made it feel like a family. My only complaint is that it gets rather noisy, especially if you face the thorough fair. The only reason I moved out was that corporate was raising the prices out of my budget and I found lower rent up the street. But even after moving out they would still give my dog a treat when I walked by. Having a restaurant in the building and easy access to the convenient store and great bars/restaurants nearby was also a major plus. The renovations are beautiful too. If you can tolerate the noise (it is a busy part of town, so there will be noise at any complex in this area) this is truly a special place.
This place is extremely noisy both from Residents throwing parties and constant maintenance. The walls are very thin on all areas so the neighbors can be heard in all areas. Top , Bottom and Both Sides. Its important to note that this is a College Dorm type of environment. 95% of Everyone is of the same demographic group. 21 to 30 years old and White. There is almost no diversity. There is loud maintenance very early amf landscaping almost every single day. Also this is a Pet Friendly complex so you can hear dogs barking from all directions.
Amazing Customer Service! Ana was more than helpful to answer all my questions and send multiple pictures and videos. She made apartment searching from across the country a great stress free experience. They seem to care about their residences here.
Good location, but the construction crew here are very disrespectful of people's sleeping hours, start drilling and hammering at 5:30am in the morning. Complained to the management office and the noise continues this week. Be aware that this building is going through a lot of renovation, and they will do work at any odd hours in violation of the city's noise ordinance. I will not recommend moving here until the construction is done. Also, the gated garage here is a joke, had my locked bike stolen on the fifth floor of the garage. There were multiple break-ins and thefts in the garage earlier this year, but the management refused to beef up security or even install some cameras.
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