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Raymond James Caravans

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Atherstone, United Kingdom

raymondjamescaravans.co.uk
RV dealer

Raymond James Caravans Reviews | Rating 4,2 out of 5 stars (5 reviews)

Raymond James Caravans is located in Atherstone, United Kingdom on Carlyon Rd. Raymond James Caravans is rated 4.2 out of 5 in the category rv dealer in United Kingdom. Up to 270 New and Used Caravans for sale, with Brand New Caravans on display by the UK's leading manufacturers. 2014 Bailey Caravans, including the Unicorn, Pegasus, Olympus and Orion ranges. 2014 Coachman Caravans including the Laser, VIP, Pastiche, O...

Address

Carlyon Rd

Phone

+44 2476474747

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entranceWheelchair-accessible seating

Open hours

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Tammii Heggs

Sad to say that after a 45 minute drive from Leicestershire we were told on arrival that the caravan we had specifically arranged to view had been sold that morning. We were told last night, that we were the first to view the van but this seems not to be the case. Regardless of this, I appreciate situations change and that we hadn't put a deposit on the van. However, I would have expected a courtesy call to say that it had been sold to save us a wasted journey. Steve Jenkins who met us wasn't even apologetic for our wasted journey. He said that he did say it might go this morning...categorically he did not say this, just that there had been alot of interest. Also when I initially made contact yesterday I was told they couldn't find that particular caravan that was listed on their website- they couldn't find it on the sales sheet or sold sheet. But then Steve Jenkins rang about an hour later regarding the caravan we were interested in saying it was available. I appreciate that covid19 has meant that less staff can be present on site but your standard of customer service should not be affected. Extremely disappointed. Also worth noting that we weren't asked to hand sanitize or wear a mask on arrival. None of the staff had any sort of visor/mask etc

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Phil Deering

Excellent service. The staff are all very pleasant and helpful. We didn't feel pressured into any of the deals or caravans and spent quite a while looking around and then went back for a visit to finalise our choice. The dealer specials that they provide are very good value for money. We would certainly recommend them.

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Mike Anthony

After visiting quite a few caravan dealers we called into Raymond James, on the off chance. What we did not account for was during this difficult time they were doing appointments only. However as we knew roughly what we were looking for and a sales person was free, they kindly allowed us in. Our first impression was how nicely we were received. The sales guy wasn’t pushy. He was polite, helpful and understood we were new to the caravan world. A far cry from other dealers. Were found a caravan which met our needs and the price was right. We were left alone to have a good look around. After some chat with the sales guy we returned home for a think. The following day we rang. Made an appointment for another look. This time we saw a different sales guy who was equally professional. Again answered all our questions in a way that we could understand. He must have the patience of a saint. A deposit was paid and a date for collection arranged. On the day of collection, we met with yet another of the salesperson. Again highly profession. Explained the finer points of the workings. An excellent handover. So in essence we were parting with quite a lot of our hard earned money. For us, we knew what we wanted, it was a case of who we were going to buy it from. Our experience with Raymond James was fantastic. Would I recommend them? Most certainly, and many thanks to the whole team, they will be the first and probably the only place we’ll go when we want our next van. Mike & Liz

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alan wykes

I experienced a fex contact issues up to my appointment because of the Corona Virus but once again my visit for a warranty repair to our caravan was dealt with in a friendly manner to my satisfaction. We'll done the Raymond James staff in these difficult times

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Walking with my Dog

Best caravan centre by far.

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