Search Icon

Armourdale Furniture & Mattress Store

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Kansas City, United States

armourdalefurniture.com
Furniture store

Armourdale Furniture & Mattress Store Reviews | Rating 4.8 out of 5 stars (5 reviews)

Armourdale Furniture & Mattress Store is located in Kansas City, United States on 633 Kansas Ave. Armourdale Furniture & Mattress Store is rated 4.8 out of 5 in the category furniture store in United States.

Address

633 Kansas Ave

Phone

+1 9133421124

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car park

Offerings

Assembly service

Open hours

...
Write review Claim Profile
K

Kendra willison

I can not say enough about this company. I ordered a couch from another place and due to covid it wouldn't come in until January which online it said end of October. My husband is going through surgery soon and needed a couch asap. Found this company online, called and talked to Norma and seen a couch online I wanted and was looking for, they couldn't get that one in but she insisting told me about a different couch that was the same thing just better quality for a little more money. I loved it and wasn't much more. She went above and beyond to send me pictures and kept me informed on that piece of furniture. No hassling what so ever. She text me the next morning and told me couch was in. So I drove over hour to get the couch. Very easy process. Walked in, paid the bill , drove my truck around back, the guys loaded and away I went. Total of 15 minutes and I was down the road. The couch is amazing and very comfy and very well built. Will definitely be purchasing more in the future! Thanks again!

R

Roxy 7.0

Update- Brian contacted me and had replacement box springs delivered which do not make any noise and he tried to work with me on the low quality of my particular couches which unfortunately where already out of production. Much happier with the customer service this time around just wish my couches had been better quality to begin with and didn't need replacing so soon. I have spent thousands of dollars here and 2 of my items have been disappointing. I bought a value set by Ashley Furniture and right away both couches started to sag, within weeks of purchase a piece of wood stuck out in the back of one with no way to fix it without cutting the fabric open. Also the couch has a opening on the side of cushion that is perfect for loosing controllers, keys, and phones. One part falls in the fabric which can be cut from underneath to retrieve your things but if it falls into a small adjacent wood crevice it is completely enclosed and cannot be retrieved as it is completely enclosed in wood. The last straw was when I bought my bed, mattress, and box spring from them. The installers first of all left the plastic on the box spring and right away my bed made a noise everytime we sat on it. I thought it was the plastic from the box spring but given the mattress was too heavy to lift I just left it on and lived with it. Until we had a baby and everytime we would get in and out of the bed the noise would wake our baby. We finally lifted mattress and took off plastic but noise continued. I called the store and spoke to Henry who said it was the box spring which I confirmed after inspecting further, it seems their box springs have some type of hard plastic pieces on top between the wood and fabric and mattress set in the store? Who knows but so far have not gone back due to lackluster problem solving and customer service

V

Victoria Ortiz Romo

I went in to buy a vanity and Norma helped me out, she was patient, kind, and very understanding. She made sure every box was checked, I appreciate her customer service! Definitely recommend Norma!!

G

ginger brown

Very nice people

N

Nikki Hunt

I went to pick up my layaway and when i got there they didn't have it. The lady let me go far as paying the entire purchase off and did not inform me that they didn't have it. They said they have a no refund policy and tried to make me choose something else and pay the difference when it wasn't my fault. the man said that i had it in layaway for a few months but still if you offer 6 months layaway and your making payment of your item then you expect to get it when you come a month and a half early to pick it up. I will never do business with these people again! That was bad business and I should have known when I walked in it was already a customer going through exactly what i was about to go through. I ended up getting my full refund back but it's about the principal of it all. How many other people have they done this too. i also reported them to the BBB

Top 10 companies in Furniture store category

Close