Warlingham, United Kingdom
631 Limpsfield Rd
$$
+44 3456564387
N/A
Disgusting service from Rinku The Argos “Manager”. I took my faulty item back to Argos this morning as instructed by Argos customer service over the phone. Once I arrived and explained, I gave my order number. Rinku was inspecting my item, she then placed it on the counter and pushed the counter top oven aggressively saying (This is NOT 3 weeks old!) I said... excuse me?? She was aggressive in her manner, I then told her that her service is disgraceful and how dare she embarrass me in front of other customers! I have a receipt that has a code on it, and both the product and product box have the same code!!!! The date and all evidence was in front of her but she treated me like this!! The woman needs re training regarding how to treat customers, I told her I’m now recording her on my phone for my own proof of what she was saying so I could report her treatment of me, given the information she was saying, she said that’s illegal and went and got security. No security came, instead, she got her other colleague to give me a refund while she hid in the back. I told her I would 100% be reporting her, and her behaviour towards me. There is no way that anyone should get away will talking down to a customer like that and I Will never use Argos again because of this.
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Item sought was in stock and staff were very helpful both in response to a telephone enquiry and also their service provided with lovely smile in store.
Automaton staff, poorly trained in customer service. Manageress didn't listen to my questions and just reiterated over and over that I had to go to the customer services link on the website. Hollow empty souls robbed of their humanity by an autocratic retail giant who probably only hire them on the basis their willingness to blindly and inquestioningly follow their instructions.
Small but functional and conveniently located in my local supermarket
AMAZING!!
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