Argos Grimsby Alexandra Dock

Visited Argos today to buy a new cellphone, to be honest the staff were friendly, happy and so polite. A total shopping experience for a new phone in under 5 minutes from entering to exiting the store. Helped that I knew what model I wanted, even so it’s still a great experience. Many thanks to All Staff for being so efficient and upbeat during this current health crisis

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Bought tv today, collect it there. After came home and unpacking tv was broken. Really, really unhappy. My son crying.

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Brilliant staff always greeted with smile and very helpful especially .Jennie and Kim

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Poor service! Had a click and collect parcel from Ebay which was stollen, was definitely stollen from one of their staff. Parcel was signed for with name, date and time. I never received confirmation parcel has arrived which I would normally do so I can go and pick up. Then went to pick up another parcel and asked for the missing one as it's been fee days signed parcel was marked as delivered and signed for at the store. Staff was highly incompetent, not sure which one was the manager on shift but no help whatsoever. All I got told was your parcel is not here, we cannot find it and it might been returned to seller. I asked for evidence because the only evidence both seller and myself had was parcel signed for by one of their staff. No further evidence that parcel ever left the store. And i would have let it go if it was lost or someone actually looked into it and apologise. But not, staff was arguing and providing conflicting information. I could not believe how a customer facing staff can look you in the eye and lie. Overall I had to spent couple hours and several days to investigate with Ebay and deal with the whole situation. Great inconvenience for myself and the seller. Got money refunded at the end but all I wanted was my item. And argos to apologise but they won't!!!! I would have rated below zero stars if that was an option!

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Fast helpful service. Thank you.

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