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Ziggo

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Amsterdam, Netherlands

ziggo.nl
Internet service provider· Telecommunications contractor· Cell phone store

Ziggo Reviews | Rating 2,7 out of 5 stars (5 reviews)

Ziggo is located in Amsterdam, Netherlands on Ferdinand Bolstraat 79. Ziggo is rated 2.7 out of 5 in the category internet service provider in Netherlands.

Address

Ferdinand Bolstraat 79

Phone

+31 9001884

Service options

Online appointments

Accessibility

Wheelchair-accessible entrance

Open hours

...
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J

Jack Sørensen

Customer service doesn't exist. I was informed by a representative (after literally waiting for a reponse to a message via their app after 12 hours) that they would send me a new document to change ownership. I am yet to receive this document and they never did what they said. My inquiry is still outstanding after 3 months and no progress.

G

Gokhan Efecan

If there was a 0 star rating, i would give that. They dont even have a call center concept at all to help, only if you are lucky you can get hold of anyone capable to help. I have reported a move 15 days before the date, had to follow up a few times myself as they made some errors in between. Now on the day after my move date, the call center tells me i need to call after my move (after 15 minutes of waiting for pick up, and another 10 for her to check my status - which was simply a cry for help for an installation technician to new address). Thank you for leaving me without internet in such a time where i have to work from home..

M

Meron Tedros

Um paying 40 35 eur for internet only. What is realy going on!?

A

Aleksandrs Aleksandrovs

Internet quality is bad, customer service by mobile 09001884 is useless. I called them 3x this year two times they put me on hold for 15min after that i gave up. Last time was today when one of ziggo employees put me on hold for 15min. To check info what was in front of her on the screen, how I know that? Because I called again and I was connected with another employee that provided me with info in 1min after received my details. Do not use this company if you want to save your nerves and money.

Y

Yaroslav Ponomarev

These guys try to find any reasons in order to do nothing to help you. Not surprised now Themis place has such low ranking.

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