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Alton MultiSpecialists

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Alton, United States

altondoctors.com
Medical clinic· Obstetrician-gynecologist· Internist· Pediatrician· Medical Practice· Science· Doctor· Family practice physician· Medical diagnostic imaging center· Orthopedic surgeon· Radiotherapist

Alton MultiSpecialists Reviews | Rating 2,8 out of 5 stars (5 reviews)

Alton MultiSpecialists is located in Alton, United States on 1 Professional Dr. Alton MultiSpecialists is rated 2.8 out of 5 in the category medical clinic in United States. ALTON MULTISPECIALISTS, LTD is a medical practice company based out of ONE PROFESSIONAL DRIVE, ALTON, Illinois, United States.

Address

1 Professional Dr

Phone

+1 6184638500

Company size

51-200 employees

Headquarters

ALTON, Illinois

Amenities

Toilets

Accessibility

Wheelchair-accessible liftWheelchair-accessible toilet

Open hours

...
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D

Donna Shrum

Wonderful experience. Great doctors and staff

K

Kelci Rubenstein

Dr. Durham is amazing. Her staff is always quick to return calls and are so kind on the phone and in the office. She always takes your concerns seriously and is a great listener. She has performed several surgeries on me and each time is just phenomenal and even personally calls to check on you. Our family loves Dr. Durham.

A

Amanda Myers

The staff is rude and mean. The Quality Nurse was just as bad. I was dumped as a patient just because I said I was unhappy about them confirming my appointments multiple times and then canceling at them very last minute. Now they are holding my medication hostage because it can't be transferred to a new doctor, and they won't even administer it. They blamed me for their mistakes and the pharmacy's mistakes, basically called me a liar while they themselves were lying to me, they were very awful to deal with. I made a complaint with the Quality Nurse (as so frequently suggested by AMS in the other bad reviews). She was worse than the office staff because she pretended to help me and then dumped me the next day. She admitted this was going to make me have to start over with my medically necessary procedure with a new doctor, that I couldn't have my medication back. She relished in telling me that it would be months before the return process was complete and my new dose of medicine were available. She sounded very smug and proud of herself. She admitted I didn't yell, cuss, or act violently in any way and that they were dumping me purely because I was \unhappy\ there. So, don't file a complaint like suggested in the response from AMS. It will waste your time and cause you to be dumped. She said \Yes\ when I said \So you dump anyone who has the slightest complaint? That's your customer service?\ YES! That was her response! Terrible. The worst I've experienced in my life.

R

Rhonda G

You are not a person, but a number-Or better yet a dollar sign. I have been going here for almost two yeas. I received a certified letter letting me know I no longer was a patient, and if I needed any of my medicines to go to the emergency room. Why? I have a 120.00 balance. I go to the office every month to get a prescription, and NOT ONCE did they tell me that I had an outstanding balance that needed paid. During the time that I was a patient we changed insurance companies, and I paid the full price for my doctors appointment in cash until my new insurance company started. I have been without a doctor for two weeks, and without my prescriptions as well. I immediately went to pay the balance, and they still refused me as a patient. They only care about money, and not about the patient. I am truly heartbroken. I have referred all my family here, and now I sit without a doctor. I guess they considered my life value at 120.00. Thank you Alton Multi-Specialists for being so kind, considerate and really caring about patients-NOT.

J

Jacquelyn Dorris

Was very happy with Dr I had seen there until I was told by my regular Dr to get an appointment set up with said Dr about my back. Only to be told if I was making an appointment with him for oldet issue they'd take my insurance , but since it's a new issue they won't take my insurance . Said I need to find a new specialist. More proof that Dr's no longer care about their patients.

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