Almada, Portugal
R. Joaquim Pires Jorge 10
N/A
+351 212588730
In-store shopping
Great places to buy cars, but frankly don't take then here for services, since their team of mechanics are not only clueless, but rude, and incompetent.
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Horrible, horrible customer service. We left our Peugeot at the Caetano Motors in Almada for service on Wednesday. We were promised the car would be ready on Friday as we had week end plans. On friday car was not ready as part was not received. No one thought to go and pick up the part themselves instead of waiting for delivery when they realized the part had not been delivered. What is worse, no one called us to advise of delay and when we try calling (several times at different time of the day) no one ever answers the phone. Very bad service. I will register the even in the Red Book and will write a complaint directly to Peugeot headquarters in Paris. In this day and age, you would think that a group as large as Caetano would have the means and the staff for a stellar customer service. Truely bad service and they dont seem to care. Our week end plans had to be cancelled. We will never come back and we will do everything in our power to advise others of how bad Caetano motors is. Stay away..... Horrible business
Very good assistance, very welcoming for Peugeot servicing with competent professionals.
good
Good
atendimento/serviço 5 estrelas! de salientar profissionalismo por parte da recepção. recomendo.
Peugeot Almada. Muito mau atendimento. Desorganização. Informação nem sempre corresponde à realidade (contraditória e errada - orçamentos e pontos situação). Péssimas estimativas de conclusão do trabalho. Não há aviso de alterações às datas previstas, depois de passar a data prevista o cliente é que tem de ligar para saber a situação. Relação preço qualidade muito a desejar para uma oficina de marca. Não Recomendo.
Péssimo serviço , pessoas rudes mal formadas e desonestas, tentaram enganar a minha mãe ! Um péssimo serviço não recomendo!
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