Bournemouth, United Kingdom
127 Old Christchurch Rd
$$
+441202553650
N/A
i enjoyed my first visit to this place will definately visit again to try their breakfast menu.
like
I ordered from them and collected my order hoping I would enjoy it with my family, instead I received a cockroach in my food I was mortified and never received a refund. My girlfriend was sick for one week and I had a disease. we contacted the company several times explaining the situation and the best they could offer was a partial refund for one of the meals. I had spent 65 pounds of my hard earned money that day and all honesty, I had to throw everything away just due to the situation. I had given this company several months to comply with a response to my email but I never got a email back therefore I have posted this to make other aware of the situation. PLEASE BE AWARE OF COCKROACHES IN YOUR FOOD! To the Alcatraz response: YES, you offered us a wine and dine experience plus a full refund after contacting you several times. but why would we trust you again after our poor experience. We asked for 700, due to our health being ruined by your restaurant for the week we were ill and being unable to work, I think it was fair over our end to ask for compensation. If we were to ansom you\ we would've asked for something unrealistic. Quite frankly you should stop acting like a baby in a pram and admit to your mistake and take responsibility and pay up for your poor restaurant hygiene.
Great food and amazing wine. The staff is always nice, friendly and super sweet. The price is but higher, but the food is just as good If you visit Bournemouth, you should have dinner here. You wont regret it!
So glad I found this lovely restaurant in amongst the high street chains in Bournmouth. I stopped off for breakfast which was fantastic but the lunch menu looked just as good. Friendly & profrssional staff looked after me and I was surprised the prices were so reasonable - felt like a five star experience. Will come back next time im back in Bournemouth would highly recommend
Delicious food. Greet service.
Deli
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