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Type of such services could not be in DUBAI I booked villa , I got it too late due to cleaning which is supposed to be before I arrived Moreover, - I found villa are opened , - not cleaned as they said due to shortage of staff as they said. - a lot of damages on the villa in regard of phones, shower mixer some of them broken and others are leaking. - Damages on doors - Damages on curtains. - Some of lights are not working - you have to wait 45 min. If you request any thing from housekeeping. - Dust is everywhere in the villa. - Check out time process toke more than 30 min. There is no option less then one star to rate this place so I can rate it fairly, In regard to the staff, there is not friendly at all specially who are in the reception In general this resort not deserve even one star, a lot of maintenance are required , at least to deserve the amount that they toke it Hope my message approach the owner of this resort to see and know about it Good points - location - place - Quiet
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Visited Al Habtoor club to attend the IFZA silver cup polo championship 2021. This is a well maintained property. Lush green grounds and international quality of service. Plush villas for rent .
I went to play tennis at their main court, and I had a great time. The resort overall is extremely quite in the morning. I also was lucky to watch a Polo tournament, which was aside from the court. In terms of food, the quality wasn't the best and the coffee options weren't on point.
We went to Al Habtoor for Afternoon tea, we sat in the beautiful court yard, it was very calm and quite there was only one another table full other then us. The place is beautiful both indoor and outdoor, the out door courtyard has sofas that u can relax in while having ur food, it is decorated with giant lanterns on the group and beautiful olive trees. The the other side of the out door has the beautiful view of the gardens where u often see horses walking by. The interior is very elegantly designed as well. The waiter who served us on the 14th of feb 2021, was very friendly, he refilled our hot drinks. I just have one complaint, I wish they had a few more items in the afternoon tea, the number of items is SO LIMITED, that’s the tray is finished before u even realize it. Also the scones need MAJOR IMPROVEMENT. There was a cigarette bud left on our table from the previous guest, and was not cleaned. Probably will come back for the outdoors.
Clean place. Friendly staff at the restaurant with good service. Poor room service. No one answers “0” for 30 minutes or more. Room service delivery better not to expect anything. Great place and really good ambience. Really wish if they could up the room service.
Fantastic day out!
tayed for 10 days in this paradise.. The staff is so great and unparalleled in uae. Must stay and experience the service. Wish the kitchen preparation was better but the service staff made up for it exceptionally.The staff together with the general calm, classy and peaceful vibe of the resort and delicious food make it a great place for a retreat. Definitely recommended!
Great food. Great atmosphere. Very welcoming people and the polo is just amazing. All within a very affordable budget
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