Columbus, United States
6549 Whittlesey Blvd
N/A
+1 7065766700
This experience was by far one of my best car buying experiences. I placed an Internet query on a vehicle and was immediately contacted by Tina. Tina was amazing, excellent customer service from end to end. I was deciding between two dealerships at the time and Tina went the extra mile to make a personalized video for me of the vehicle to showcase all the features. Tina subsequently went on vacation during my deliberations of which Dealership to choose. However Robbie then took lead on the sale and again absolute amazing customer service. Being that I am in Atlanta it would be more convenient to choose a local dealer. I ended up purchasing my vehicle from them and because of Covid I did not have anyone to accompany me to Columbus. After my test drive we closed a great deal and they delivered the vehicle to me next day! I am a huge proponent of great customer service and this dealership surpassed my expectations.
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First time at this dealership, I would like to recognize my serviceperson Michael for providing excellent customer service, and also Joe in sales for answering my questions on the new TLX... Would highly recommend Acura of Columbus
Larry was professional and kept us informed of our service repair. I had the car towed in right before closing and he didn’t seem annoyed nor tried to rush us out. He got back to me first thing the following morning with a quote as promised.
Brittney and Tina were both AMAZING. Very Smooth Transaction!
I dealt with Austin via the Internet. Told him what I was looking for. He had it at his lot, cleaned, full of gas and the paperwork ready for me in 24 hours. By far the easiest transaction I have ever had and believe me, I have bought several cars. This was my first experience with Austin and Acura but I guarantee I will be back again and again. Definitely hitting home runs over there!!!!!!
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