Preston, United Kingdom
946-950 Blackpool Rd, Lea
PR2 1XN
Preston
United Kingdom
+44 1772722468
First time visit. Lovely music shop, the staff are knowledgeable and the prices are on point. Will definitely visit again in the future.
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Arrogant and rude staff, more interested in gouging customers than providing genuine customer service. Avoid.
Friendly and professional service with a great choice of instruments! Highly recommended!!
Not the best of experiences just because I decided after receiving the instrument I didn't wish to keep it. They insisted I pay return fees but according to distance law the were clearly supposed to have sent a carrier. Even the carrier I used agreed with me. Secondly I purchased an instrument stand which had a couple of scratches when I received it even though new and boxed. Sent it back no full refund as I got blame for scratches. Deduction of 20% so therefore overall I lost 50 for trying one of their instruments. The staff need to learn about the law of purchasing by distance and a lot more on telephone politeness.
Superb service! I placed my order around 11:30 pm on Saturday, but the item was quickly delivered on the following Tuesday. I made some clarifications via email, and they were very quick to respond as well. Very pleased customer here!
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