Aberdeen, United Kingdom
Park Rd
N/A
+44 3453376340
Not all receptionists here are bad, however there are some bad apples that are seriously the most unprofessional receptionists in the health care system that I have ever experienced. I honestly have no words to describe the way they behave. For those who are thinking of coming to this practice, I say good luck and I really hope you get a different experience from me. I wouldn't wish it on anyone. Warning: be prepared to go through rigorous rude interrogations with the receptionist, be prepared to be treated in a condescending way, don't set high expectations to this practice. You will be disappointed. I think there should be a secret monitoring or investigation into the receptionists work conduct.
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Nice staff.. Treated very nicely.
Was refused to get a blood test done, they have no idea how to deal with transgender people and what care they need. Avoid this place if you're transgender or require some kind of special care.
Reception staff come across as lacking in social skills and can be quite rude and dismissive. They appear to have taken on the role of triaging patients, which they are definitely not qualified to do. Medical / nursing staff are variable in their approach and ability, ranging from good to not so good.
IF YOU HAVE A SERIOUS HEALTH CONDITION DO NOT USE THIS PRACTICE! I have been dealing with colon related issues for months. They're moving at snail pace while I am getting weaker by the day. I am now unable to work or live a normal life and am pretty much bedbound, I cannot consume any food, I get severe cramps, bleeding, vomit yellow bile every few hours, am always sweating, I have lost almost 10 kilos in 4 weeks and they have done nothing but prescribe IBS tablets, which are not working whatsoever. They are aware of this and just let it happen, no matter how often I call I am told to be patient.
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