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Evans Cycles

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Aberdeen, United Kingdom

evanscycles.com
Bicycle store· Bicycle repair shop· Bicycle wholesale· Sporting goods store· Bicycle wholesaler· Outdoor sports store· Sportswear store

Evans Cycles Reviews | Rating 4.3 out of 5 stars (5 reviews)

Evans Cycles is located in Aberdeen, United Kingdom on Unit B, 876 Great Northern Rd. Evans Cycles is rated 4.3 out of 5 in the category bicycle store in United Kingdom.

Address

Unit B, 876 Great Northern Rd

Price range

$

Phone

+44 3439092182

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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W

William Forrest

Well let’s just say there selling bikes they just don’t have. No communication from them. Had to chase them constantly after the promised delivery dates for information. Only to be told I would have to wait 6 months for a bike they promised in 3 weeks. They were quick at taking full payment to order the bike but still waiting for a refund. The shop can’t tell you anything without waiting 5 days to speak to head office. Wouldn’t go back at all.

M

Mark Harvie

Shop excellent however you have to be very careful crossing the bus lane to get in and out. I got a ticket from this visit for being in said bus lane. Very harsh.

J

Jenny Robertson

Been in here a few times staff are always willing to help and very knowledgeable, great selection of products in-store. Highly recommend Andy. Very Good shop.

C

C W

I put my bike in for a service at the Aberdeen branch, after 7 days I got a phone call to say the bike was ready to be picked up. 20 miles from home to pick up the bike only to be told it wasn’t ready, the mechanic told me it would be ready the next day. Same trip in, again to be told the bike wasn’t ready. As I had been dropped off at the store I had to wait just under 3 hours whilst they rushed the bike through a service. The manager was very poor in customer service as he would not come out to the shop floor to speak with me. As I was to be cycling home I asked for the component parts that were changed to be kept in a bag, so I could pick them up later. When I went back to pick them up they were missing, and I was told my the staff member “sorry someone must have misplaced them”. I was offered no compensation for my property going missing or a valid explanation. The manager still wouldn’t see me, the parts that are missing is an Ultegra cassette and chain. I’ve had to get a bike mechanic to refit loose parts that were changed over. It was a very poor service by the mechanics and now I have property that hasn’t been returned to me, with nothing to compensate my loss. I emailed Evans cycles to complain about the experience but have had no response, something I’ve noticed from other customers, seems to be the norm at Evans Cycles. Is this acceptable to Evans Cycles? I would like to be reassured that it’s not.

L

Luis Arteaga

Great and friendly staff. The staff offered great support when going over technical details on our family bikes.

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