Coventry, United Kingdom
6 The Stampings, Blue Ribbon Park,
N/A
+442476700522
Good custom service from the person on reception. We moved a car engine which left some oil marks on the van floor so. Initially they wanted the whole deposit however after few back and forth emails we reached a middle point and then gave half of the money back (125). Everything apart from that was good. Easy to book and return.
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What's good guys, I have to say this is an easy 5 Stars for ABC, a great example of business done very well. My first call to get a quote was very easy, the attendant was aware of their inventory and prices. I got a decent quote, (factor in milage, they charge 20p per mile after 100 miles then its an okay quote). Booking was also very easy, I was told what to bring on the day (drivers licence, proof of address, debit card) and I paid the deposit. On the day, I will say finding the park could have been easier with better signage, also the reception is a brown and black cabin which also has no signs on it. However when I got in Matt at reception gave great service, great communication and was very very efficient. I signed all the appropriate paperwork and my short wheel base van was waiting for me outside. The van was clean (this may be a running theme, but I think whatever service you offer cleanliness should be a given. I was walked through the ins and out of the van and expected to bring it back as is. I did think that I would struggle driving the diesel vw van but after 5mins I was fully accustomed. The van was very easy to drive, kitted with assist cruise control with stop and go was very helpful. Returning the van was also a very easy process, I filled up the tank, clean it up, we took a walk around the van to check for any bumps or damage and 5 minutes later I was on my way. Received my deposit back less the excess milage costs the following day. Great service, No complaints.
Super easy hire. No hassle. Very friendly staff and unbeatable prices. Will definitely use them again.
Awesome service. First time hiring a van and needed it to help some friends relocate to Yate, when I first rang Matt was awesome and answered all my questions, when I got there on the day of pick up Ben was very upfront. He knew every mark on the vans, even let me pick out a couple and if any new marks were found including on the inside I would loose my security deposit. I appreciated the honesty and we (my friends and I) cushioned all the interior with duvets and towels and the steps too. Voila no marks. Only took a few extra minutes to be careful! I was able to have a nice chat and joke around with both Matt and Ben and drop off and collection. Would recommend and would use again!
Hired a short wheel base van from ABC recently. I called first with preliminary questions which were answered quickly & clearly, & the paperwork & collection of the van was efficient & easy. I was given a new VW van which was easy to drive, much like my Skoda Octavia car, but with all the newest features, like radio with bluetooth etc, & proximity warnings, which was very useful. Oh, yes, the price was also good, especially for a new vehicle, & friendly, happy, quick service from the staff there. Would go straight to ABC next time I need a hire van.
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