Barrow-in-Furness, United Kingdom
295-301 Abbey Rd
N/A
+441229811333
It was my first visit to this enterprise. They have a lovely selection of good 2nd hand motor vehicles. Whilst looking around I was met by Tony the owner and manager. Tony was very polite. He invited me into the office. Offered me a coffee..We discussed the car i was interested in. Overall i had good friendly service. Everything was explained. Important is that the after sales service is also good. Car comes with a guarantee, fully serviced and valid MOT. I would.highly recommend Abbey Road Cars to anyone considering buying a motor vehicle. Tony is.a wonderful, kind person.
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Everything to do with the test drive and face to face was great, really polite and professional. It's the warranty service that left a poor taste in my mouth, not only has my car had several problems but some of them were definitely there when the car was bought (I know, shooting myself in the foot with that for not being careful). However being told that the oil residue on top of the engine is 'just where the service guys spilled a little' didn't sound right and what do you know I had to have the car in three times before they fixed the oil leak. And that there is my main issue, the garage these people use for their warranty work, any time I had a problem I was instantly palmed off to the warranty garage and told it's their problem, well it partially is yes, they do the work and theyre the ones dropping the ball on getting it fixed. But regardless I bought the car from you, and you seem to want to avoid having to speak to me at all, all the while the garage you choose to use fails to fix the issue despite me telling THEM what the issue was the first time round.
Just picked up my new car and couldn't be happier! Chris was friendly and extremely helpful when I viewed the car. Today when I collected it he was outstanding! Going above and beyond even helping me to scrap my old car! The customer service is outstanding and excellent quality cars at a good price. Highly recommended and when I am due a new car this is the place I will use. Thank you!
Absolutely love my new focus... Customer service is five star went above and beyond to meet my needs and requests.. also offered after care if I should ever need any help or advice with the car. Thank you
5 stars Absolutely fantastic service!! Thrilled with my new Ford Focus. Highly recommend Abbey Road car sales. Tony is an outstanding salesman who looked after me from the moment I chose my car.
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