Springfield, United States
6575 Frontier Dr ste t
22150
Springfield
United States
+1 5713126446
I love their gear, but it's on the expensive side. Look for closeout items and National holiday sales for better prices.
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If you need gear ....check them out the new pants, bags and only place to get your Black Rifle Coffee & Gear. Nick the manager and the rest of his staff will take good care of you!
Within ninety seconds of walking in, a rep asked if I needed help. But unlike stores, he walked over and paused...like he actually WANTED to help! He explained some things to me and was super helpful. The other rep offered to help after I finished in the dressing room. Just really nice and helpful people here. I'll be back.
The store clerks were super helpful and nice. Helped me find what I needed without issue. My only gripe is I'm a tall stalky guy and pant sizes are tough to find (length wise).
Darren(spelling?) is a fantastic associate and represents 511 customer service in an upstanding way! She helped me return an item of an inappropriate size, find a new item, and did the exchange for me with no fuss at all! She helped me find something that met my standards and was incredibly polite. The entire interaction lasted only a minute. A breath of fresh air in customer service for this area!
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