Shoreham-by-Sea, United Kingdom
57 High St
N/A
+443300978787
This shop vanished long ago - just after I's spent 2300 with them. A fly-by-night operation. Even when extant they were unable to adjust the gear change satisfactorily whereas another local bike shop sorted it perfectly first time. If you're planning top buy from another branch I'd strongly suggest DON'T!
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Focus Jarifa 2 does 65 miles on the Downs on one charge - Good service too from Shoreham...! Charles sorted initial problems with the front brake - contaminated - and the suspension lockout - didn't work from new so fitted a replacement with no demur...after 500 miles or so the freewheel had to be replaced. which meant the motor was replaced - this was done 'overnight' and I was back on the Downs the day after. Now done about 1200 miles and all good. Best distance on a charge so far, the Argus charity ride City to Coast 2016; 65 miles on HALF a charge - with careful use of Eco setting and riding off the motor on the flat/downhill - but still amazing. I've upgraded the front brake to SLX/Ice tech and if I could justify the cost I might fit 34mm CTD forks to replace the 32mm lockouts, to better deal with the weight of the bike and some of the more challenging downhills on the South Downs Way. It's not perfect (what is?) but I like the comfort and handling of the bike, the sense of security you get from a very long legged (612 Wh) battery and the QUIET motor compared to eg Bosch and Yamaha.
Shoreham showroom has either closed or relocated. Not on the high street anymore
Wouldn't buy from here again. Had a couple of issues after spending the best part of 2,500 on an e bike. The handle bars were not put on properly, had to get that resolved my self. Then after 6 months and less than 200 miles on the bike ,the chain snapped 6 miles from home, long walk home. Got told by Charles that it wasn't his problem, and to go elsewhere if I wanted it fixed. Found Charles, very rude from day one,didn't run through the bike with me and did n't seem that Interested. He has no customer relation skills. Customer after sales wasn't that helpful ,either. I will go to the giant shop, over the road in future, as they are more polite and more helpful than Charles will ever be. If I could leave no stars, I would do.
Me again, took the TOBA I7 into Charles for it's first service, 600 miles he originally said for this so at 1343 miles I took it in. He did it the same morning and declared all is well for another year. Have now completed 1500 miles it really is my car but without any parking issues, any distance circa 75 miles is tackled with confidence on a full charge, more is possible if there are not too many hills as I found in Holland. If you are undecided just go and try one, you may find it is a life changer.
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