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Arrived on time but then the driver unloaded my toolbox enclosure on a pallet ( 90kg a pallet) next to my neighbours door, literally on the pavement and said that their job is done (there were two men). I asked if they aren't going to help me get it into my front garden but the response was that's a company company policy...and should I not be happy with them leaving it on the main driveway I should contact the office. This is beyond unacceptable, especially that I am a woman and there's no way I can carry that all by myself... secondly, what sort of company policy is it to leave stuff on the main road?! This is not the first time this happens as well... beyond unacceptable service! I am beyond shocked and reconsidering if I should ever buy from this company again...
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Delivery reference 66524885 driver Nick. I had a large pallet of logs delivered today and Nick handled this to perfection, so helpful and managed to get the pallet just where I wanted it. When getting the pallet onto the tail lift I was a little concerned as it only just fitted. I also noticed after that the max capacity of the lift was less than the pallet weight. Given all that a perfect delivery.
No issues, always a good bunch at 2MV. Nothing is too much trouble
Had the pleasure of Marta (Polish girl) delivering a fridge freezer to our holiday home. It was three days early so she agreed to wait until I got there. Once on-site she helped me not just to the door but inside. Excellent representative for company, and company excellent.
Thank you 2mv. Marta was fantastic- very polite and went the extra mile.
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