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My Platinum Fareham building was delivered and installed on 26 January 2021 onto a base built by Ian Day of Timber Installations Ltd. The team of two from Phoenix Garden Buildings in Yorkshire took about two and a half hours to assemble it. This was all done with care and expertise. The result is a superb building that I am sure will last many decades. The structure is strong and the attention to so many details in its construction is obvious. The 20mm loglap boards give it a beautiful finish. Also,we very much like the clear Kesto lacquer and the three shelves we added to the interior. My wife and I are very happy that we found First Choice Leisure Buildings. Craig and his team gave us a great result. Thank you.
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The advice and attention by staff was excellent. At proabaly their busiest time ever, they answered all our questions and kept us updated as to the delivery progress at all times. The product we order was excellent and fitted our requirements superbly as need an office for the garden during these difficult times. I would highly recommend to anybody.
Despite the pandemic, 1st choice managed my order very professionally and efficiently. The lads that constructed the building were superb. They were very polite and worked fast and clean. Couldn't fault them. Highly recommended!
1st choice were one of the few suppliers who offered a log cabin with the layout we were looking for. The ordering process was straightforward, with helpful information provided over the phone, and the price was fair given the high specification of the product on offer. The inclusion of the roof shingles was appreciated. Delivery worked well, with the cabin arriving at the time notified, well within the timescale we were given at the time of ordering. The driver used the lorry-mounted crane to place the package safely on the drive where requested. The only way this could have been improved would have been to somehow teleport the cabin into the back garden! I can't comment on the assembly service as it isn't offered in our area and in any case we wanted self-assembly. I would definitely recommend 1st Choice to anyone looking for a similar product.
I bought a log cabin from 1st choice in 2018. Early 2020 the door handle became faulty. When we contacted them, they asked if we could send them a photo of the door handle. After a couple of days they replied saying that they would have to order it from somewhere in Europe but they would send it to us FREE of charge. They also noted that the cabin was not sealed properly and there was different shades of the cabin. They advertised me of the correct sealants to use. The cabin now looks so much better. This is what I call great customer service️️️️️
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