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Warehouse Direct

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Des Plaines, United States

warehousedirect.com
Office supply store· Janitorial equipment supplier· Office equipment supplier· Office Equipment· Furniture Stores· Medical Supplies· Retail· Office furniture store· Printer repair service

Warehouse Direct Reviews | Rating 3.2 out of 5 stars (5 reviews)

Warehouse Direct is located in Des Plaines, United States on 2001 S Mt Prospect Rd. Warehouse Direct is rated 3.2 out of 5 in the category office supply store in United States. Please Login | Register Me! | Guest Login · Buy Now · Tutorials · Products · Overnight Delivery · Groups · About Us · Contact Us · FAQs · About Us · Contact Us ...

Address

2001 S Mt Prospect Rd

Phone

+1 8006000065

Service options

Delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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D

David Lampert

My university has an exclusive deal with Warehouse Direct for office supplies. This is supposed to ensure that we get the best prices. But instead we get slow deliveries, fewer choices, and higher prices. I bought a standing desk from them, which they suggested (there was only one choice). It wobbles awfully. I told them this was unacceptable, and instead of accepting a return, our contact set up *four* meetings with their supplier, who all told me the product should work ok. No offer to return the desk, just me wasting my time and losing productivity. This same desk (the Hon Coordinate) sells for slightly cheaper than we paid on Amazon, BTW, where there are many other choices. I purchased a white board for WD for 320. The literal exact same item is 160 on Amazon. I've tried ordering mechanical pencils through the company, since I have no other choice, and twice been told they don't actual sell the item on their page. Why would anyone want to do business with a company like this?

2

22 ji G

Tight back and overnight parking

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Narah Steele

The prices make you feel like it's such a great deal. Don't be fooled. Their customer service is horrible. They use third-party freight for delivery and do not deliver on time. It's not worth the hassle or the few dollars saved. I will never shop here again. I called after product had not arrived four days after the end of the delivery window and was told by customer service where the shipment was, but they couldn't give me an estimate on arrival, because another company handled that. Called the third-party company and their customer service apparently thought her job was a joke or that my lost shipment was. The worst experience ever! Don't do it to yourself.

R

Rick Leese

Called to order soap for a soap dispenser. Product I wanted was out of stock. THEY suggested a replacement product. The product they sent did NOT fit in my soap dispensers. They initially told me they would not accept a return. After a few phone calls they agreed to take the product but insisted I eat the 14 of shipping on the initial shipment, then pay a 25 shipping fee for the return. Won't call here again.

R

ryan anderson

Very quick delivery in and out 20 minutes full truckload. Easy to get along with staff. Docks can be a challenge if you don’t know what your doing.

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