Schiedam, Netherlands
Overschieseweg 203
N/A
+31 882249111
Wheelchair-accessible entrance
Before you can contact them??? Incredible. I can travel the world an am still on hold!!! Hours and hours on hold. In the meantime they send you big bills. They make too many amateur mistakes. KPN is much more communicative! KPN is very professional. Caiway isn’t. Regards PCFive on Facebook.
like
I m paying a lot of money and i have internet only domwnstairs. Upstairs Notting very dissapoiting
Over the years of being a customer with them I think I've only experienced 1 outage that lasted only about an hour or two, while not charging crazy prices, there's not a lot of packet loss either, also I'm very happy that they keep increasing the speeds of the packages they offer, I was able to reach 33MB/s today thanks to Caiway.
The internet connection is acceptable, but you must take into account that it’s really difficult/ inconvenient to cancel your contract (I am not the 1st person warning about this, for sure). No online form to cancel, even you login via My Caiway. You cannot cancel via chat, you have to call them (yes, I called at least 3 times and always had to waiting for a long long long time). Last time, after waiting 15 minutes, at first I met a nice man and he said it’s ok to cancel, he will make a note and then transfer the call to another department, then I had to wait more 20 minutes and met another guy who said that he can’t speak English, so my Dutch friend help me to answer, then he told that I need to wait more 20 minutes because he will transfer the call to different department, or I can send email to cancel the contract, then he hang up the phone while we don’t know what is email address. I still cannot find any emails on Caiway website to cancel. I have go to work, cannot spend more 60 minutes to call to cancel. If you want to use Caiway service, please google Caiway on Trustpilot first, you will understand why many people rate they only 1*.
They won't support IPv6 as long as ipv4 is still available avoid at all cost. Not future proof and bad practice for a ISP.
Deli
The best companies in the category 'Deli'