Den Haag, Netherlands
Hoogstraat 8
N/A
+31 704273704
DeliveryIn-store pick-upIn-store shopping
A special place to treat yourself for everything nice for the senses!
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Adore products and Service. Thank you Ladies for your attention and positive vibes you all share!! Permanent member of L'occitane.
THE MOST DISRESPECTFUL SHOP IN TOWN! I ENTERED THE SHOP, WHICH IS MOSTLY EMPTY. DISINFECTED MY HANDS AND WAS WEARING A MASK TO PROTECT OTHERS AND MYSELF. TWO STAFF MEMBERS WERE BUSY AND I WENT TO THE SOAP BARS, JUST TOOK A SOAP BAR WRAPPED IN A PLASTIC, TO PURCHASE IT. THE WOMAN AT THE CHECK POINT CAME TO ME IMMEDIATELY AND SAID “DONT TOUCH EVERYTHING, WE CANT DISINFECT EVERYTHING ALL THE TIME” ! I DID TOUCH ONLY THAT ONE SOAP IN LEAF SHAPE TO PURCHASE IT, ITS RECORDED IN THE SHOP CAM! I DIDNT TOUCH ANYTHING ELSE! This happened on the 5th June of 2020 in the afternoon. SHE DOES NOT TRY TO ASSIST OR HELP BUT COMES UP WITH WARNINGS AND ORDERS AND THEN SHE KEPTS ON DEBATING! ALL RECORDED ON THE CAMERAS! DEAR LOCCITANE IS THAT YOUR FRENCH SOPHISTICATION? I THOUGHT YOUR PRODUCTS WOULD HELP PEOPLE TO RELAX, EASE AND ENRICH LIFES? MAYBE PUT ON A SIGN IN YOUR STORES : “DONT TOUCH ANYTHING, DONT BOTHER OUR SHOP STAFF AND TREAT THEM LIKE QUEENS!”
I went to L'Occitante - Den Haag to purchase a pre-chosen gift set which was unfortunately out of stock. Luckily, their very kind employee made it up by himself at the moment so I could leave the shop happy. I recommend it and I'll go back!
I have a good exeperience at the shop. I am a regular customer of Loccitane and have been using a product now for three times.
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