Austin, United States
609 Clayton Ln
N/A
+15126414893
The apartment and community areas are beautiful. The people who live here are so kind, we have a great community at Elan. I will say, crime is an issue here (people breaking into cars, security locked entrances have been compromised by break ins, mailboxes being forced into, people living in the parking garage, packages being stolen from outside peoples apartment) Security needs to be stepped up, no question. Summer, the apartment manager, is very helpful when an issue like this arrises and genuinely wants to make the experience of living at Elan the best it can be. I was very disappointed with Deshelle, the assistant manager's attitude towards me when I expressed how I was dealing with a crime related issue. She was not sympathetic, gave me attitude, opposed to checking the cameras and when I told her to call me back for an update, she told me I can reach out myself. If you have an issue, call Summer if you want to speak to someone who genuinely wants to help you. All in all, I am generally satisfied with my overall experience living here but there are issues that clearly need to be resolved.
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The staff at this property are on top of their game responding quickly with requested information. Thank you. DeChelle!
I recently moved ad in 4 days ago to Elan Parkside. I can't speak highly enough of the leasing staff. Emily was considerably helpful. She is knowledgeable and was able to answer questions without confusion. Elan Parkside is very lucky to have Levi Fojtik as a Leasing Professional. He was patient efficient and met all my expectations with precision. I have a home due to his efforts. If your in the market for an amazing home check out Elan Parkside. Make sure you tell them Coach Tony sent ya. Do yourself a favor and ask for Levi. you won't be disappointed.
The entire touring, leasing and move in process has been great! We've never lived in a place where the staff has communicated this well, and everything has been so smooth! We are hopeful that our experience will continue to be great!
Emily was so sweet and helpful and made the application process so easy! The property is beautiful! I'm so excited to move in!
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